Messy tickets in.
Structured signal out.
Triage turns raw tickets and emails into structured signal your workflows can act on — PII redacted and injection attempts neutralised before the model sees a word. Try it on ours, or on your own worst ticket.
Start with a real ticket — or paste your own
The structured signal
Example outputUrgency
9 / 10
Action needed
Yes
Sentiment
negative
Sensitivity
medium
Signal confidence 92%
Action: Page on-call for the checkout service; likely regression from this morning’s change (reporter cites the March incident).
Summary: Checkout has been down for 20+ minutes following a morning change; business impact is active, with customers calling and orders being lost. The reporter links it to a similar March incident that took four hours to resolve.
Keep going
Your first 3 live runs are free — 3 left. Drop an email to keep testing — no password, no account, just more runs.
Triage is one of three Velgent building blocks — Policy Engine and Data Extractor are in the guided demo.